Trading Terms

These terms and conditions are dated and effective from January 2011 until the present date.

Welcome to the skinz4u website. You should read these terms carefully before using the website. By continuing to access or use this website, you agree to be bound by these Terms and Conditions. Please also read our Privacy Policy which describes how we use the information you give us.

If you do not agree with or accept any of these terms and conditions, you should cease using the site immediately.

What we mean

"We" and "us" means skinz4u, a sole trader business.

"You" means the person using the website.

"Working days" excludes Saturdays, Sundays and English statutory and public holidays.

"Card" means the credit or debit card which you use to make payment for the goods purchased.

"Goods" means the goods which we supply in accordance with these terms.

"Order" means an order issued by you to us in respect of the goods.

General

By using the Skinz4u website to purchase goods online, you confirm that you are at least 16 years old, or if you are under 16, that you are accessing and using this website with the consent of your parent or guardian. Skinz4u has a policy of not knowingly collecting information from people under 16 without the consent of their parent or guardian. By continuing to use the Skinz4u website, you confirm that you have read, understood and agree to be bound by these Terms and Conditions. In all cases and regardless of age, you must have the permission of the bill payer before purchasing any goods on the Skinz4u website.

Parental Guidance

It is important to us that people under 16 can enjoy our site in a responsible fashion. We therefore encourage people under 16 to consult with their parent or guardian before providing personal information online. We also encourage parents and guardians to supervise children's online activities by, for example, adopting parental control tools from online services and software manufacturers that help provide a child-friendly environment. These tools can prevent children from disclosing online their name, address and other personal information without permission from their parent or guardian.

Skinz4u reserves the right to change these Terms and Conditions from time to time. Any such changes will become effective when they are posted on the website. It is your responsibility to read the Terms and Conditions on each occasion you use this website. Your continued use of this website signifies your acceptance to be bound by the most recent Terms and Conditions.

There may be other notices on this website which relate to your use of this website. These notices, such as our Privacy Policy will, together with these Terms and Conditions, govern your use of this website.

From time to time Skinz4u may make available on this website services which require registration. The information you provide on this website must be complete, true, current and accurate. You agree not to impersonate any other individual or entity or to use a false name or any name that you are not authorised to use. If any of your details change, you agree to notify us.

Who we are

Skinz4u sells a range of adhesive vinyl gel skins for use on devices such as mobile phones, iPods, games consoles and laptops.

Website content

This website and all the content within the website is owned and operated by Skinz4u. All trademarks and other intellectual property are owned or licensed by us unless otherwise stated.

You may not copy, reproduce, modify, distribute, republish, download, display, post, revise or transmit the whole or any part of the website without prior written authorisation from Skinz4u, except as stated below.

You may print or download pages for your own personal and non-commercial use only, provided that you retain any copyright and proprietary notices.

While we make every effort to ensure our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that the product colours in our images will be rendered accurately on different computer monitors. The product dimensions we supply are intended to give an approximate indication of the size of individual products. We regularly review the website content but we cannot guarantee that it is always up to date. Skinz4u does not make any other promises or warranties about the website.

We reserve the right to terminate the website or to remove any of the services on it at any time with immediate effect if, for example:

- a change in the law changes or limits or restricts our ability to provide the website - an event or events beyond our control prevent us from providing the website, such as technical issues.

Purchasing from the Skinz4u website

ordering goods

To order goods online:
- browse the range of Skinz4u skinz
- specify your device and select your purchases by adding them to the shopping basket
- check the descriptions, device details and quantities are correct
- when your selection is complete, go to the check-out
- enter your personal, delivery and payment details
- submit your details to complete the order.

Forming a Contract

When you complete and send your order via our website, you are making an offer to purchase goods from Skinz4u. We will send you a confirmation email which confirms receipt and the details of your order. This email is not an order acceptance from us.

Acceptance by Skinz4u of your offer to purchase is complete when we send you an email confirmation that we have dispatched the goods to you. This means we formally accept the order and are obliged to complete the contract. Any goods in your order whose dispatch is not confirmed in that email do not form part of that contract.

All orders whether placed on this website or by another method will be subject to our acceptance in accordance with these Terms and Conditions.

Non-acceptance of any order may result from one of the following:
- one or more of the goods you have ordered is unavailable. We will endeavour to inform you as soon as possible if this is the case.
- we have been unable to obtain authorisation for your payment. We may try to contact you to check your card details.
- you are not eligible to order under the criteria contained in these terms.
- there is an error on our website regarding the price or other details of the goods you have ordered.

We reserve the right to refuse any order.

Pricing and payment

Subject to delivery charges, the prices stated by us at the time we receive your order are the prices you pay except where we discover an error in the price of the goods you have ordered. In this event, we will endeavour to inform you as soon as possible after receiving your order and offer you the choice of reconfirming your order at the revised price or cancelling your order. If we are unable to contact you we will treat the order as cancelled.

All prices are displayed on the website in UK pounds sterling and include VAT at the rate currently charged in the UK were applicabe. Payment can be accepted only in UK pounds sterling. Delivery costs will be added to the total price of your goods.

We may delay dispatch of your goods until we receive authorisation for payment to be taken from the card provided.

You can pay using your credit or debit card, either Visa, Visa Delta, Visa Electron, Mastercard, UK Maestro or Solo or by using your PayPal account. It is essential that the cardholder's name is provided exactly as it appears on the card and the address exactly as it appears on the card statement.

We are unable to accept payment by, cash or gift voucher.

Card fraud is illegal and will lead to prosecution in all cases.

If any of the goods you order are unavailable, we will endeavour to contact you to offer you the choice of cancelling the whole order or of processing a new order for goods which are available.

Ownership of goods you order on the website shall pass to you on delivery provided that we have processed and received payment in full for the entire order.

Cancelling an order

If you change your mind after placing an order, you can cancel it at any time before we dispatch it. Please contact us by email at info@skinz4u.co.uk if you wish to cancel an order. You will need to give us the order number you received in your confirmation email as well as your name and address.

Delivery

We deliver skinz within the UK, Europe and worldwide via First Class mail. Within the UK delivery is free of charge. Within Europe and worldwide our charges are based on a sliding scale according to the weight and size of the goods you order and are calculated when you check out, before you finalise your order.

We can deliver skins either to the billing address associated with your payment card or to an alternative address as specified in the delivery instructions you provide when you check out.

We hope your goods arrive in perfect condition. Please contact us immediately if this is not the case. We are unable to accept responsibility for any risk of loss or damage to the goods after they have been delivered to you.

Returns & Refunds

faulty skin

If when you receive your skin it is damaged or faulty in any way, or is not the item you ordered, please contact us within 5 working days of receipt of your skin and we will arrange for a replacement skin to be sent to you straight away. We will ask you to return the skin to us, the cost of which we will cover. In all cases you must return the skin unused on its backing with a copy of the dispatch note. Please inform us in writing if your skin is faulty or incorrect by emailing us at info@skinz4u.co.uk. You may of course call us if you wish to speak with us, but we will also ask for an email confirming the issue.

if you are not totally satisfied with your skin

We hope that you will be totally satisfied with your skin. However, if for some reason you are not, you may return your skin and we can either send you another skin or arrange a full refund. If you wish to do this, you must notify us within 7 working days after the day of receipt of your skin. We will ask you to return the skin in its original condition, unused on its backing with a copy of the dispatch note. You must inform us in writing by emailing us at info@skinz4u.co.uk if you wish to return your skin. Whilst we will provide a full refund, including any delivery costs, we do ask that you pay for the cost of returning the skin to us.

If you are returning a skin you have a duty to keep it in your possession and to take reasonable care of it until you return it. Skinz must be returned unused on their backing in the original packaging.

Refunds

Refunds will be made within 30 days of notification of refund request.

This does not affect your statutory rights.

Warranties and Liability

Skinz4u accepts no responsibility for any loss or damage occasioned by its online purchasing service or by goods supplied using it except as required by law, even if we could have foreseen the loss or the possibility of it was brought to our attention.

Nothing in these terms excludes or limits Skinz4u’s liability for - loss, damage, death or personal injury resulting from our negligence - fraudulent misrepresentation.

In the absence of any negligence other than breach of duty by Skinz4u, your use of any goods other than in accordance with their intended purpose and as stated in any instructions is entirely at your own risk.

Skinz4u will make every effort to deliver goods within a reasonable time from the date of your order and to comply with our obligations under these terms, but we cannot be held responsible for delays due to circumstances beyond our control such as adverse weather conditions, transport delays or mechanical breakdowns.

The goods are sold in accordance with the manufacturer's specification, subject to any qualification or representation contained on the website. Skinz4u make no other promises or warranties about the goods.

If either you or we are in breach of these terms and conditions, neither of us will be responsible for any losses that the other suffers as a result, except those losses which are a foreseeable consequence of the breach. Losses are foreseeable where they could be contemplated by both you and us at the time you place an order.

Applicable Law

These Terms and Conditions are governed in accordance with the laws of England and Wales and you and we agree to use exclusively the courts of England and Wales if there is any dispute between us.

If any part of these Terms and Conditions is found to be invalid by law, the rest of them remain valid and enforceable.

Complaints

We want happy customers, and we want to deal with any complaints as quickly and effectively as possible. If you need to make a complaint, you can do so by:

Email – info@skinz4u.co.uk

Post:

Skinz4u
Claims House
Hay Road
Birmingham
B258HY

Please provide us with full details of your complaint, including the order number, goods purchased, your name, address, daytime telephone number, email address and any information which will help us to resolve your problem as quickly as possible.
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